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We know it’s important for you to know the status of your order. That’s why we keep you informed of your order status and make it easy for you to track your order. Please see our Terms and Conditions for delivery details. 

When your order has been processed

You’ll know your payment has been processed and your order accepted when you receive an Order Receipt in your registered email account.

When your order has been dispatched

You’ll know your order has been dispatched when you receive a Shipping Confirmation – which includes your tracking details – in your registered email account.

You can also view the shipping status of any of your orders by logging in to your account:

  1. Click on "My Account" near the top of the page 
  2. Click on "View Your Order / Billing history'
  3. Check the shipping status of your order – shipped or not yet shipped

Tracking your order

Good Food Warehouse use a number of freight companies, click on a link below to run the tracking system you require;

Australia Post
Bluestar Couriers
e-go.com.au

Fastway Couriers
Star Track Express

Questions?

It’s our job to make sure you get the products you’ve ordered promptly and easily. If you have any questions or concerns about shipping, please email us at shipping@goodfoodwarehouse.com.au.


 Good Food Warehouse Order Discrepancy Form.pdf